Terms and Conditions

Effective Date: April 2, 2025
Updated for Kentucky Consumer Data Protection Act (KCDPA) compliance


1. Introduction

Welcome to thompsonbrosplumbing.com, the official website of THOMPSON BROS. CONSTRUCTION LLC, doing business as Thompson Brothers Plumbing (“Company,” “we,” “us,” or “our”). By using this website, you agree to the following terms and conditions. If you do not agree, please do not use the website.


2. Informational Nature of Website

The content on this website is provided for general informational purposes only and may not always reflect the most up-to-date information about our services, policies, or availability.

Nothing on this website constitutes a binding agreement or offer for services.
All terms related to services, pricing, warranties, and responsibilities are governed solely by the written service agreement signed by the customer and Thompson Brothers Plumbing at the time of scheduling or service.


3. Use of the Website

You agree to use this website lawfully and in accordance with these Terms. You may not:

  • Interfere with the functionality or security of the website;
  • Misrepresent your identity or intentions while using the site;
  • Use content from the site for illegal, malicious, or commercial purposes without permission.

4. Downloadable Materials

We may offer brochures or other materials (e.g., PDFs) for download. These are:

  • Intended for general informational use only;
  • Subject to change at any time without notice;
  • Not guaranteed to reflect exact pricing, warranty terms, or availability.

All downloadable materials remain the intellectual property of Thompson Brothers Plumbing and may not be altered, republished, or distributed for commercial use without express written consent.


5. Service Descriptions and Warranty Disclaimer

We may reference being “insured” or offering a “1-year warranty on labor” on this website. To clarify:

  • We maintain general liability insurance for business operations as required by law. However, the details and coverage limits are not disclosed publicly and may not apply in every scenario.
  • We offer a 1-year warranty on labor for qualifying services, but actual warranty coverage, limitations, and remedies are detailed in the signed service agreement.

This website should not be relied on as a formal warranty or contract. Only written and signed paperwork will govern the actual terms of service.


6. Intellectual Property

All content on this site, including text, images, downloadable materials, and branding, is owned by Thompson Brothers Plumbing and is protected by applicable copyright and trademark laws.

Unauthorized reproduction or use is strictly prohibited.


7. Limitation of Liability

We make no warranties, express or implied, regarding the accuracy, completeness, or usefulness of any information on this site or in downloadable content.

To the fullest extent permitted by law, we are not liable for any damages—direct, indirect, incidental, or consequential—arising from your use of the site or reliance on its content.


8. Privacy & Cookies

We use Google Analytics to collect anonymized usage data for analytics and performance purposes. See our Privacy Policy for details on what data is collected and how it is used.

You can opt out of analytics tracking using Google’s browser add-on.


9. External Links

Our website may link to other websites for convenience. We do not control or endorse these sites and are not responsible for their content or privacy practices.


10. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted here, and your continued use of the website constitutes acceptance of the updated terms.


11. Governing Law

These terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles.


12. Contact Information

Thompson Bros. Plumbing
436 Roberts Avenue
Louisville, KY 40214
Phone: (502) 742-7500
Email: thompsonbros05@msn.com